We aim to send your items within 24 hours of receiving payment, (except on weekends). At busy times it may take up to 48 hours.
Freight is either $6.50 for nationwide tracked courier, $9.50 for rural delivery, or you can pick up your order (see 'Pick Up' below). Free shipping for orders over $60.
We will email you to let you know when we have sent your order and the estimated time it should arrive. If you have not received your parcel within one week from this time please email us and we will endeavor to track your parcel with the courier or post office.
We are happy for you to come and pick up your order but you will need to text 021 0254 8150 or email to arrange a good time for picking up.
If your items are damaged in transit, please email or text us immediately. Please be aware that to place a claim with both courier and post office you must retain all packaging, to prove your parcel was adequately packed.
We cannot exchange goods if you change your mind, as they are for use with food. However if we have sent the wrong items in error, Please let us know and we will fix it immediately.